We offer a fair refund policy for unused and undamaged luggage, bags and related items.
To be eligible for a refund, items must be returned in their original condition and packaging. Once we receive and inspect your return, we will process your refund promptly.
Shipping costs for returns are the customer’s responsibility unless the item is defective or an error was made on our end. For any refund inquiries or return requests, please contact us at support@beistravelusmall.com.
